frequently asked questions
What can we say? We’re small but mighty! Each individual ripple+ lasts for 400 puffs, and these aren’t just any puffs either: they’re calculated to be three whole seconds of inhaling. This means you’ll get weeks of use from your devices before you need to replace them. Whenever you need a top-up, you know where to find us! :)
Yes and yes! It’s really important to us that our diffusers don’t cause harm to, or have a negative impact on humans, animals and the environment, so we’ve made it our mission to be completely transparent with everything that goes into them. We use natural ingredients and can say with complete confidence that our products are vegan-friendly and cruelty-free 🌱.
To ensure everything going into our devices is of the highest possible quality, our botanical blends are carefully formulated in state-of-the-art, fully accredited labs in the UK. Our combination of plant extracts and natural aromas aim to soothe your senses and keep nicotine cravings in check.
Hell no. We’re passionate that vaping is not the answer to nicotine addiction. We want to eradicate the drug full-stop: it’s why we’re here, doing our plant-powered thing! Our next-gen aromatic diffusers are designed to help with the oral fixation associated with smoking (thanks, Freud) by replicating that hand-to-mouth gesture. The difference? We’ve replaced nicotine with plant extracts and natural aromas to transport you to a puff-able, non-addictive utopia. Sweet!
Absolutely! We’re fully committed to being as kind to our planet as possible, and keeping the environmental impact of everything we create to a minimum. Once you’re finished with your ripples, simply fill in our online form to print a free returns label and then pop your used devices in the post back to us. We’ll ensure that every component is correctly recycled—plus we’ll send you a 10% discount code for your next ripple+ order, as a thank you for helping us to protect the environment. Win-win!
You’ll receive a confirmation email with your tracking number as soon as your order has been dispatched. Just give the tracking a couple of hours to update once you’ve got it, and you’ll then be able to follow your ripple+ goods making their way to you!